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Journey into the 3,700-year-old Palace of Knossos, Europe’s oldest city, with expert-led tours, flexible audio guides, and optional museum access.
Journey into the 3,700-year-old Palace of Knossos, Europe’s oldest city, with expert-led tours, flexible audio guides, and optional museum access.
Inclusions
Exclusions
The highlight of my visit was the clarity of the comments and the congratulations on accessing the site. It takes you right back into the history of the container.
View original review in French
The Guide was friendly, knowledgeable and clear to understand. The palace was amazing to hear of its past come alive thru your guide.
The commentaries are very interesting, and we are well guided as we move around the site, which is large. Access to the audioguide is very simple, easy and quick. We really appreciated the service.
View original review in French
Very nice visit, short about 1h because in the end there is no audio in French, just in English or Greek. For the French, it's on the phone and you have to read every step, which isn't very practical with children, a beautiful sun and hands full of cream 😅 however, this place is surprising, it exudes a serene atmosphere despite what it represents. The kids also loved climbing some of the stones, especially the peacocks! I recommend Please note that opening times have changed over the Easter weekend.
View original review in French
Perfect fit because I didn't have a lot of time to visit the sites. The bus stops were in great locations.
Electronic tickets were easy to purchase and made entry to the palace very easy. The Pslace is incredible. Enjoyed seeing and learning about it. Directions portion of the audio guide were not always clear some were very confusing.
Unfortunately, the route with the audio guide should be improved because it is not easy to follow the various stages indicated. Perhaps numbers displayed on the places corresponding to the stages in the explanations would help. Perfect audio and ease of selection
View original review in Italian
The palace itself was interesting, with informative signage, great views and lots of palace to see. There were also good amenities in the form of a cafe, gift shop and plenty of toilets. As a note, the palace itself is completely outdoors and there is limited place to shelter in the event of rain. Unfortunately, the Headout app provided the wrong audio guide and we were unable to use that part of our ticket.
It was not clearly indicated in the online booking where to find the audio guide. Nor afterwards when we had received the tickets.
View original review in Dutch
I had a hard time navigating the site with audio guide instructions. A map would have bern useful. Otherwise it was good. I visited the Heraklion Archeological Museum before visiting the site and I'm glad I did. Made it much easier to visualize the pieces in their places at the Palace. The juice bar at the end of the tour was very much needed and a lovey treat!
Beautiful site but way too many bus groups. Should limit them and scatter entry so others aren't stuck behind hordes of people.
It was a great and impressive experience. This is especially due to the good guide. She was very well informed and up to date.
View original review in German
Without audio guide you could go through all territory for 40-45 minutes. Nobody of staff could explain about audio guide.
The hearing devices worked well. Most important, our guide, Katrina, was exceptional with knowledge and clarity throughout the visit.
Well, we drove through the heavy traffic with a few explanations about Crete, but not about the city itself. Conclusion: you can do it, but it's not absolutely necessary.
View original review in German
Our guide was extremely knowledgeable and able to tie the mythology in well with what is know about the life of the Minoans. She brought it all to life!
The que for the throne room was too large, so we had to skip that part, the hop on -off autobus was disorganised on the return from Knossos, no que control, although waiting for a bus to come, people ran to get first on the bus, ending up in standing all the way back to the city
We really enjoyed visiting. It's clearly an amazing place. We had difficulty following the audio guide at times. It wasn't always clear where to go next, so we would wander around trying to match the picture in the section of the audio guide to what was around us.
Great place to visit with information boards around the site, we didn't have a guide but we all enjoyed looking around, our children included!
It is a fantastic visit unique in the world. The tour guide, whomI recommend, was also fantastic. Unforgettable
View original review in Italian
The site is magical. And the weather is splendid. It wasn't too crowded, and the flow of visitors was quite reasonable, as the visiting hours were fiidogie. The sun was shining down on us, embellishing everything. However, when my daughter got the tickets to book our visit, she bought 4 tickets for two adults and two children, without realizing that the children weren't paying. The information wasn't clear enough on the website. We therefore paid double what we should have. Thank you for your vigilance Claire
View original review in French
Fast, efficient online shopping Necessary to avoid long queues The site is good, but I recommend taking a guide or not forgetting the earphones to listen to the online guide. It's not always easy to follow the tour route, especially with children.
View original review in French
It wasn't too expensive, the taxi driver was really nice to take me there and wait for me afterwards, and the palace is just really beautiful! Loved it!
Nice site full of history. Good to be esrly there though
Eliminate queues effective and useful guide All very practical and easy to use
View original review in Italian
Experience two of Crete’s most iconic archaeological sites—Heraklion Archaeological Museum and Knossos Palace—together in one convenient combo.
Experience two of Crete’s most iconic archaeological sites—Heraklion Archaeological Museum and Knossos Palace—together in one convenient combo.
Inclusions
Exclusions
Eliminate queues effective and useful guide All very practical and easy to use
View original review in Italian
all went very well, great place to visit
Way to crowded. Poor explenstions and visualizations. Museum and arch site too far apart.
Very bad experience. Hasty and impossible to follow guides.
View original review in Italian
10 minutes after purchasing the tickets I realized that the date proposed by your app was not that of the day of purchase but the next day. I contacted the service center and was told that the date could not be changed. I had to re-purchase tickets on site for both the palace and the museum which, by the way, cost me 32 euros instead of your 46. I consider your business practice unfair and I reserve the right to report your site. Good evening.
View original review in Italian
We were there as planned at 9 AM, but the tickets were not available, and we were unable to download them. I called the service number, and she stated that she would send me the tickets we had been waiting for, but nothing happened. Called back was on hold for 30 minutes. We could not wait any longer, and we bought tickets at 20 euros each to enter. Please refund me 60 euros. Finally, she fixed the problem, and by then we had to be inside, not to miss our time and the scheduled itinerary.
I bought 2 Adult combos Knossos Palace and Heraklion Archaeological Museum WITH audio Guide.. We thoroughly enjoyed the palace. However, when we arrived at the museum, were were not allowed to enter. We were told that we had purchased 4 Palace tickets and NO MUSEUM TICKETS. We re-purchased the museum tickets on site, but had no audio guide. SO DISAPPOINTED!!
I would like to make a difference in my experience at the Palace of Knossos, the place deserves a very good rating, but the attention, a 0, a HUGE zero. In contrast, my experience at the Archaeological Museum of Heraklion, both the place and the attention of its staff, deserves the highest rating, outstanding. In the Palace of Knossos, the staff was very rude and not at all helpful, something that surprised me a lot because of the difference in treatment that there is in my country, Peru, a country known for the kindness of its people, where the attention to tourists is first class. At Knossos, from the entrance, although I had the information on my cell phone, the person at the window was very dismissive and did not try to help me to identify the document I needed to show him. I then went to the second checkpoint, the entrance itself and it was the same, I asked a question and not only did they not answer me, they chose to say that my question was not their job and that was it. I did the tour on my own, and the audio guide didn't help at all, it's just a summary of the history, not an audio guide, explaining what you see. I have visited places like the Killing Fields in Cambodia, where the Khmer Rouge murdered people and the audio guide is REALLY an audio guide, it explains every place you see, the audio guide at Knossos is NO AUDIO GUIDE. After two hours and some queues -there were hundreds of tourists traveling in groups- at my exit, after examining the places visited I asked one of the employees that were nearby about the fresco of the dolphins, which I had not seen I had understood that it was no longer in the Palace and that individual was very rude, I preferred to skip it and ask another person who confirmed my doubt. My visit to the Archaeological Museum, on the other hand, was very positive. As I finished my visit to the Palace of Knossos, I went to the Museum two hours earlier than I had registered and at the entrance it was explained to me that I had to return at the scheduled time or one hour earlier or later than scheduled, which I understood. As there were too many people, I was concerned about going around the Museum and seeing the most important works and at certain times I had to ask for help from the staff who always attended me kindly, besides being very well informed. At the end of the visit, I noticed that I had not visited a part of the Museum, so I went back, but I did not find it, I asked one of the Museum staff and she explained that this sector was temporarily closed, responding kindly.
View original review in Spanish
The Minoan palace of Knossos is a must-see when in Crete and we got a feel for the place that you could only get in person when we visited both Knossos and the Heraklion Archaeological Museum in October. Ticketing through Headout worked well: I downloaded tickets for two of us to my phone and they were scanned at entry. For both venues there is a scheduled entry time and it would have been helpful to have times closer together. As it was, our entry time at Knossos was in the morning (a good idea to avoid crowds) but our museum entry not until 5 pm so we had to fill the time with other activities. The downloadable guides to both venues were helpful. We followed along with earbuds at Knossos and didn't feel like we missed having a live tour guide. In fact it gave us flexibility to move at our own pace and pause when we wanted to. Glad we did both venues as Knossos is just ruins with some reconstructed sections, while the museum fills in gaps with art, paintings, sculpture, ceramics, jewelry, tools, etc., that actually came from the palace site. It was a great learning experience.
Very nice museum indeed, very well explained and with very usable spaces
View original review in Italian
At the eraklion museum, they closed the most interesting rooms to the public without warning before purchasing tickets....
View original review in Italian
As there were delays in arriving at the venues, and the ticket times were very restricted, I lost both tickets. And when I made the purchase, I wasn't told about the absolute need to enter during this period. I made similar purchases in Athens, and there the ticket could even be used for 3 days. You should make it very clear on the sales page that the ticket will only be accepted at the specified intervals.
View original review in Portuguese
I loved seeing Knossos Palace and was very excited to see the Museum. I Booked the tickets as our taxi driver drove us from our hotel, Pheae Blue Palace near Plaka to the sight. We had to spend 270 euros to get there. We knew our entry time to the Knossos Palace was 10:00-11:00 but had no idea the entry ticket to the museum was not until 16:00. We only had our driver for 5 hours and when we told the museum attendents of our problem they said since we booked it through you our only option was to buy another ticket.
I was only able to pick the time of my visit to Knossos Palace & a default time was chosen for my museum passes with an absurdly long break between the two. I wasted my money.
Get in-depth insights with an expert-guided tour of Knossos Palace in a small, personalised group.
Get in-depth insights with an expert-guided tour of Knossos Palace in a small, personalised group.
Inclusions
The Guide was friendly, knowledgeable and clear to understand. The palace was amazing to hear of its past come alive thru your guide.
It was a great and impressive experience. This is especially due to the good guide. She was very well informed and up to date.
View original review in German
The hearing devices worked well. Most important, our guide, Katrina, was exceptional with knowledge and clarity throughout the visit.
Our guide was extremely knowledgeable and able to tie the mythology in well with what is know about the life of the Minoans. She brought it all to life!
Our guide was excellent, everything was fine.
The guide was great. He knew a lot about the history and culture.
Our guide was great! I can't remember her name Red hair flashy shiny ball cap She was awesome
I visited the site a few days before Christmas. Few visitors, which allowed me to enjoy the magnificent view. The guidance was absolutely remarkable. I discovered many details about each objective of the site; all with an intelligent, well-researched and extremely charming discourse.
View original review in French
The guide was excellent. Good English, and very patient with questions. He knew the history of course, and also would talk about today's attitudes to the restorations that have been done. He had a balanced view. He proceeded at an appropriate pace, and the group was not too big (about 6 of us), so we could all talk to him. The ticketing experience was simple. We were contacted in advance and told where to meet, with a picure of the person who was going to greet us, holding up the sign. That was really helpful. The tickets werent cheap but I felt they were worth it. Some of the features of the site were shielded by glass, but reflection on the gas made it impossible to view the features behind. I'm sure this isnt Headout or the guide's fault. Can't non reflective glass be used, or screens?
The magnificence of the site combined with the professionalism and knowledge of the guide made it a mémorable experience.
Guide was very knowledgeable, clear , and brought the history alive with her descriptions.
The site is amazing and our guide was very knowledgable and engaging.
We had a fabulous guide, Akrivi, who really brought Knossos alive. A fascinating tour
Really enthusiastic and knowledgeable guide who brought things to life
Our guide was exceptionally knowledgeable and added a sense of humor to the tour. Well done!
Very well-organized tour, easy-to-identify guide. No waiting, so it was great. Our guide was very interesting, she made this visit to Knossoss a unique experience. It was lively and full of historical facts. We were a small group of 9 people from different backgrounds, so it was great.
View original review in French
Very good guide able to give us all the historical, political, religious, mythical , artistdella Minorca civilization elements with passion and competence. No queues and effective system with earphones. Excellent experience
View original review in Italian
Our guide was exceptional, she was expressive & very informative about the reality & mythology of Knossos.
5% off
Why wait? Fast-track your way into Knossos Palace, then hop on and off as you explore Heraklion’s hidden gems, all in one budget-friendly combo ticket.
Why wait? Fast-track your way into Knossos Palace, then hop on and off as you explore Heraklion’s hidden gems, all in one budget-friendly combo ticket.
Inclusions
Knossos Palace
Heraklion HOHO pass
Please click here for a detailed map and boarding points. You can join a tour at any stop and hop on and off for the duration of your ticket.
Heraklion line
Ammoudara line
Knossos Palace
Heraklion HOHO pass
Perfect fit because I didn't have a lot of time to visit the sites. The bus stops were in great locations.
The palace itself was interesting, with informative signage, great views and lots of palace to see. There were also good amenities in the form of a cafe, gift shop and plenty of toilets. As a note, the palace itself is completely outdoors and there is limited place to shelter in the event of rain. Unfortunately, the Headout app provided the wrong audio guide and we were unable to use that part of our ticket.
It was not clearly indicated in the online booking where to find the audio guide. Nor afterwards when we had received the tickets.
View original review in Dutch
It took us to the places mentioned, but when we wanted to spend the second half of the day at the beach, the time getting back from the beach was misleading. It shows "Line 2" running both directions. This is only true for a very short stretch. It then does the full loop. If you are coming in on a cruise, make sure you have at least 90 minutes to get back on the ship or take a taxi, like we ended up doing.
Without audio guide you could go through all territory for 40-45 minutes. Nobody of staff could explain about audio guide.
Hosts and drivers were helpful and on time. Stops were easy to find. We saw all the places we wanted to and found some hidden gems along the way.
Well, we drove through the heavy traffic with a few explanations about Crete, but not about the city itself. Conclusion: you can do it, but it's not absolutely necessary.
View original review in German
The que for the throne room was too large, so we had to skip that part, the hop on -off autobus was disorganised on the return from Knossos, no que control, although waiting for a bus to come, people ran to get first on the bus, ending up in standing all the way back to the city
Great place to visit with information boards around the site, we didn't have a guide but we all enjoyed looking around, our children included!
It is a fantastic visit unique in the world. The tour guide, whomI recommend, was also fantastic. Unforgettable
View original review in Italian
The site is magical. And the weather is splendid. It wasn't too crowded, and the flow of visitors was quite reasonable, as the visiting hours were fiidogie. The sun was shining down on us, embellishing everything. However, when my daughter got the tickets to book our visit, she bought 4 tickets for two adults and two children, without realizing that the children weren't paying. The information wasn't clear enough on the website. We therefore paid double what we should have. Thank you for your vigilance Claire
View original review in French
It wasn't too expensive, the taxi driver was really nice to take me there and wait for me afterwards, and the palace is just really beautiful! Loved it!
The throne room and the vistas.
View original review in Dutch
The whole experience was very good. From parking , entry, the information boards - very impressive
There were plenty of resting places with shade.
View original review in German
Had nothing to do with you, but with the weather. Tickets were fine, cause we didnt need to stand in the very long line.
Easy booking, quick ticket and no waiting time at the entrance!!!
The Knossos Heraklion archaeological site offers a closer look at one of the earliest advanced civilizations in Crete, which thrived from around 2000 BCE to 1400 BCE. Many Greek myths have referred to this city, especially the legend of King Minos, the minotaur, and the labyrinth.
Go for: Fast-track entry tickets
Duration: 1 hour
Guide: Audio guide for Android and iOS in English, French, and German
Recommended tours:
Go for: Combo tickets
Duration: Flexible
Guide: Audio guide in English and German
Recommended tours:
Go for: Small-group guided tours
Duration: 1 hour 30 minutes
Guide: English-speaking guide
Recommended tours:
March to August: Typically 8am to 8pm
September to February: Typically 8am to 5pm
Last admission: 15 minutes before closing time
Closed on: 1 January, 25 March, Easter Sunday, 25, and 26 December
Address: Φειδίου 8, Iraklio 714 09, Greece
The Knossos Palace entry ticket including an offline text, maps, and audio narration starts from . If you are interested in ancient Greek history, you can also opt for the Knossos Palace combo tour with the Heraklion Archaeological Museum for €31.50.
We recommend you book Knossos Palace tickets online to save time and money. Online ticket bookings are more convenient and fuss-free since you can secure your tickets with just a click.
The best way to secure Knossos Palace tickets is to get them online when on-site availability might be limited. Booking tickets online ensures that you can explore the palace no matter the crowd on the day of your visit. You can also avail of great deals and discounts.
Most Knossos Palace tickets offer an audio guide, offline text, and maps. The audio tour is available in both English and German.
The Knossos Palace is open from 8am to 8pm every day throughout the year. If you are planning to visit the palace during summer, make sure to reach early in the morning or visit around late afternoon to beat the heat.
Most Knossos Palace tickets include an audio guide that you can listen to while exploring its interiors. You can spend around 1.5 to 2 hours strolling through the elaborate passageways and courtyards of the Knossos Palace. The palace's various rooms, including the Throne Room and storage spaces, offer insights into the social dynamics and daily activities of that time.