Headout is a brand trusted by millions of guests worldwide offering curated experiences to enjoy this attraction.
Skip the line and dive deep into Notre-Dame’s secrets with an expert-led guided tour of the inside of the Cathedral.
Skip the line and dive deep into Notre-Dame’s secrets with an expert-led guided tour of the inside of the Cathedral.
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Our tour at Notre Dame was awesome, our tour guide, Antonio was excellent, really enjoyed the tour, would us Headout again
The tour was good & informative. Our only criticism is that it was hard to find the guard as he had nothing to identify himself as the guide for Headoit, no sign flag clothing. We nearly walked away thinking we had been scammed
Great tour guide. Please sell water at the beginning of the tour.
While the tour itself was great, the tour guide arrived 15 minutes late and there was no communication of notifications about this delay. We were left stranded and had no idea if the tour was cancelled or not.
There are simply too many people inside the cathedral at one time for any tour to be anything but cursory. I'd hoped for something more calm and scholarly, less rushed, with more deeply researched information about the architecture and history of Notre Dame.
The guide was the highlight of the trip. Everything else was a nightmare.
The guide never showed up. We were exactly at the spot the reservations said to be at. I called and was put on hold for 10 minutes. After waiting 15 minutes after the tour was supposed to have begun we gave up. Seems others have had the same issue.
This was a total scam. No one met us. There was no one at the meeting point either. When we went to the Notre Dame staff they this ticket is a scam we are sorry. I hope no one else has their trip ruined such as this.
There was no one at the venue when we arrived precisely at 14:30 telephone time. We called the number given and there was no answer. Our only conclusion was that we had been scammed, especially after a local friend also tried to follow up. We hope our credit card company will recover our funds. My family of 10 was VERY disappointed.
The guide was a No Show! Left 5 couple hanging with no recourse! Totally screwed! Missed out ON A PAID FOR EXPERIENCE IN NOTRE DAME! We would have been better off doing the free entry lottery system
It's not that I couldn't find the guide, it's that he never showed up at the meeting point, nobody contacted us, and other people were waiting for the same tour. We waited for 1h30 minutes in the hot sun at 32 degrees! I dare to hope for a refund... I'm still given 24 to 72 hours to check. This is inaccessible!
View original review in French
This was the worst experience I ever paid for. I would like a full refund since the guide never showed. You could not even reach them. I had to scramble to get my aging hangicappped parents inside and out of the sun, the schedule delay interfered with our schedule for the rest of the day. It was an awful experience and I will caution anyone and everyone about this group and trusting this company on any media I possibly can to as many people as I possibly can. Awful, awful, awful.
The guide was not present at the meeting point. We paid 207 euros and feel duped.
Guide absent. Number rings, then picks up and immediately hangs up 10 times. A scam.
View original review in French
No guide appeared at starting point therefore no tour
These tours offer a rare chance to explore the cathedral’s history, architecture, and restoration efforts from within. Until then, exterior guided tours continue, focusing on its iconic façade, storied past, and cultural significance.
Skip the long lines and unlock Notre-Dame’s secrets with a guided tour of the exterior.
Skip the long lines and unlock Notre-Dame’s secrets with a guided tour of the exterior.
Inclusions
The guide didn't show up I want a refund
View original review in French
I hated paying 50 € for a tour that did not happen. We were at the contact point (as directed by the link on your app), were there 15 minutes early, waited more than 12 minutes after the assigned time (9:00 a.m, monday 16 june 2025) and NO GUIDE EVER SHOWED UP. I demand our payment back
No one was present at the meeting point, so I was unable to make the visit; I would ask you to make a commercial gesture and refund the activity. Thank you
View original review in French
The meeting area was not where the guide was. Thank goodness he got ahold of me and as it was too late for us to meet him for the walking tour he sent our tickets to get into notra DamnI feel I should be compensated somewhat as I missed the walking part due to being sent the wrong meeting point instructions
There are A LOT of groups meeting by the statue, and it was hard to find the guide - I mentioned 'Headout' but guide didn't recognize it, fortunately we did figure it out with names. For the exterior discussion, it lasted about 10min and then the guide walked us to the group entry, and we went in. It all happened quite quickly, and was very underwhelming from what was advertised. The guide was very nice, though. The 'skip the line' for 12.45 on a Wed, didn't save us much time, as the main entry line didn't seem to be too long. Prior to all of this, I had a waiting period of several hours to know whether or not the event was actually booked, due to some technical error? Overall, a very poor experience. Please reach me to respond back with some compensation: anna@annacoles.com
This is a scam, I paid for nothing for 2 tickets, I ask to be refunded, the visit is free, I did not need to pay for it .....
View original review in French
This tour does not exist. We were met by the guide shortly AFTER the start time not 15 minutes before as we were requested. Then we were told there was no guided tour of the outside of Notre Dam and all we had was access to the catherdral, which is free to everyone! Accordingly this was a non-existant tour, wer are expecting Headout to refund the money immediately.
- booked tour did not take place - the (fast!!!) entry took place with a delay - Guide had no idea and could not reach anyone - no answer to complaint mail - paid 60€ for NOTHING
View original review in German
There was no tour!!!!! There was only some brief information, then we were taken to the entrance.
View original review in German
Your vendor did not show up. Unprofessional.
Nothing... guide never showed up...and when I called the help desk was absolutely unable to help.
No outside visit as planned in the ticket purchased
View original review in French
Uncover the city's underground past by exploring the Crypt situated beneath the Notre-Dame Cathedral.
Uncover the city's underground past by exploring the Crypt situated beneath the Notre-Dame Cathedral.
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Not a bad complement to Notre Dame and the virtual tour
View original review in French
I know it was an archeological tour. It was very interesting but then a little boring. I guess I was expecting relucs from Notre Dame also
I thought it was Notre Dame crypt it is NOT clear it was roman remains. It was too dark and not good enough to see everything. The shop is not accessible when you leave.
This was a really interesting piece of history, basically beneath Notre Dame. I was really happy to see that it has been preserved and is available for people to see. It's an easy tour and you can take as much time as you need.
We had been to Paris several times before but this was really a winner. We went mainly for Notre Dame. Well we thoroughly enjoyed that. The crypt was a highlight so cleverly exposed. Also the new cathedral was very nice weather to see the cathedral in its full glory. We enjoyed
View original review in Dutch
Ticketing experience was fine...no hiccups. The site itself was unlike anything I expected...it was not as related to the actual
the exposition is done extremely good, we got an wonderful overvue of the beginning of Paris
The tour of the history of the city of Paris is very well done. It makes you want to read everything (or almost everything).
View original review in French
All very nice and interesting
View original review in Italian
Friendly staff, interesting artefac
View original review in French
Brilliant experience with so much information to learn from. Highly recommend
Tickeintg was easy. Faascinating history.
Self-guided tour. A mobile phone is required to read the QR and get the tour description.
View original review in French
Taste authentic French delicacies while exploring one of the city's oldest and most vibrant neighborhoods.
Taste authentic French delicacies while exploring one of the city's oldest and most vibrant neighborhoods.
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Step back in time with an immersive VR recreation of Notre-Dame’s history.
Step back in time with an immersive VR recreation of Notre-Dame’s history.
Inclusions
The audio was very discriptibe. and pointed out details I wasn't aware of it was a a good pace and the descriptions were very clear and delivered in a lovely voice.
It's simply breathtaking in its reality, its history, its graphics, its sensations... an extraordinary technical performance. Incredible, I recommend it to everyone I know.
View original review in French
We went to the Notre Dane experience with 4 children aged 8 to 16. It was too long for the youngest child as there is no guided tour in German. Everyone else was thrilled. I myself had to take my glasses off several times because I was getting dizzy. The tour provides historical background in a very youth-friendly way.
View original review in German
Unique experience - not to be missed and good value
We were told by staff outside Notre Dame that all bookings had been cancelled due to the Pope passing away. We were not informed of this and would not find anyone from the Heading Out team. I have emailed about a refund and not heard back. A very expensive experience for 3 people when we got nothing!
Never found anyone from your organization.
View original review in French
Criticized and authentic scenarios
View original review in Portuguese
Olograms well done Well told story Great sensations to see and feel
View original review in French
The visual effects were very good
View original review in Spanish
It is the first time we visited the cathedral and we were very impressed!
This review is translated. Show original review.
Explore iconic Parisian landmarks in a thrilling way with this must-do experience.
Explore iconic Parisian landmarks in a thrilling way with this must-do experience.
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Now reopened after a meticulous five-year restoration, Notre-Dame stands as a masterpiece of French Gothic architecture and a symbol of Paris’s enduring spirit. The roof and spire, interior elements such as the stained-glass windows and organ, and key structural repairs have given rise to the Notre-Dame Cathedral in new and inspiring light.
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The iconic flèche (spire), designed by Eugène Viollet-le-Duc, has been fully rebuilt using traditional techniques and materials. The golden rooster weathervane that crowns the spire has also been restored.
Notre-Dame Cathedral
Archaeological Crypt of the Île de la Cité:
Yes, Notre-Dame Cathedral reopened to the public on December 7, 2024, after five years of restoration following the 2019 fire. The cathedral is now fully accessible to visitors.
The restoration aimed to return Notre-Dame to its original splendor. Efforts included cleaning soot from walls and statues, repairing artworks, and reconstructing the roof and spire to match their original designs. The interior now features cleaned stone and paintings, as well as renovated or new furniture, enhancing its beauty while preserving its historical integrity.
While entry to Notre-Dame is free and does not require a reservation, to reduce waiting times, visitors have the option to book a free access slot online a few hours before their visit. This is optional and intended to streamline entry.
Currently, guided tours are not conducted inside the Cathedral to preserve the sanctity of the space and manage visitor flow. However, visitors can enhance their experience using the official mobile app, which offers tailored tours and spiritual content.
Visitors can purchase a richly illustrated visitor’s guide for €10, available in French, English, and Spanish, highlighting key aspects of Notre-Dame's history and architecture. Additionally, the official mobile app provides tailored tours and spiritual content to enrich your visit.
Notre-Dame has resumed its regular schedule of masses. Masses are held daily at 8am, 12pm, and 6pm, each lasting about one hour. Attending mass is a meaningful way to experience the cathedral's spiritual ambiance.
There is no admission fee to enter Notre-Dame Cathedral during mass or at any other time. The Church opposes entrance fees, so visiting remains free.
The Archaeological Crypt, located beneath the Notre-Dame Cathedral, houses artifacts and ruins dating back to ancient times, offering insights into Paris's history from the Roman era to the present. It's a fascinating site for those interested in archaeology and the city's origins.
As of now, the Bell Tower remains closed to visitors due to ongoing restoration work. It's advisable to check the official Notre-Dame website for updates on its reopening.
There are no specific age restrictions for visitors to Notre-Dame Cathedral. However, children should be accompanied by adults, and it's recommended to supervise them closely, especially in crowded areas.