Thomas

May 2025Verified booking

5/5

Wow, this was so easy to get tickets, download the app for the audio tour, share the app with my ticketed partner, and get into the Parthnon at the allotted time. The audio tour was clear and informative. Definitely worth the price.

Gergana

Jun 2025Verified booking

5/5

Everything was really great 😃.

Christian

May 2025Verified booking

2/5

I had the advantage of getting in quickly, but I didn't have an audio guide and I was very badly greeted by the hostesses inside the Pantheon, who offered competing audit guides. They made no effort to speak French, and were unpleasant to boot. It's thanks to tourism that they have a job....

View original review in French

Marianna

May 2025Verified booking

2/5

I booked my ticket including audio guide. At the official stand, however, I was told that this booking did not count. I had to pay another €10 for the audio guide. That was very annoying.

View original review in German

Maria

May 2025Verified booking

5/5

The online ticket purchase went well and everything on site went as planned, so it was a plus to be able to spread the visit over two days. It's worth noting that the indication on the booking that the visit started at the Mamertine prison, where we had to be 15 minutes before the scheduled time, and that the entrance to the Colosseum would be exactly one hour after the visit to the Mamertine, was not correct, since the scheduled time was for the Colosseum, which meant that after exchanging tickets, we had to rush to get there on time, which became stressful.

View original review in Portuguese

Ana

May 2025Verified booking

5/5

We entered the Colosseo very quick. We didn't have to wait. The Colosseo is spectacular!

Natalie

May 2025Verified booking

5/5

The staff were so helpful and accommodating when my son was sick. They were very understanding. The facilities were fantastic and it was great to be able to roam around the area in our own time and take it all in without being rushed.

fabiana

May 2025Verified booking

3/5

Hello, It seems to me I need more information about the time required for the complete tour and the fact that there are The fact that there are almost no restrooms and no food and beverage offerings. Too many people which makes it impossible to appreciate the historical and human value of the site. Impossible to Use of the audio guide And the price of the Visit is expensive Best regards

View original review in Spanish

Hans-Joachim

Apr 2025Verified booking

5/5

From booking to redeeming the tickets, everything went very smoothly. Detailed information in the app and in the confirmation email.

View original review in German

Franciscus

Apr 2025Verified booking

3/5

The meeting point was hard to find. We were there about 15 minues in advance, but we had to wait in the queue. We got a a timeslot for the Colloseum 15 minutes later, but that is about the time you need to get there if you know the proper way. Unfortunately that was not clearly indicated. So we had to run to get there (and then stand another 15 minutes in the queue). So please indicate clear directions from Mamentine to the Colloseum.

Martens

Apr 2025Verified booking

4/5

We booked 2 combitickets for the Colosseum / Palatine Hill / Forum Romanum, incl. The Mamertine Prison. The whole concept went well : booking, the app from Headout that you can install where you can find your tickets via QR. Also a clear explanation via the app where to redeem your tickets via QR with direct link to Google Maps for the route. In our case, the redemption point was in the Mamertine Prison so we were able to visit it at once. Afterwards, the Colosseum was nearby (with reserved hour) so through the ticket we could enter through a separate entrance (Fast Lane). The only point of criticism : in the Mamertine Prison you could download an audio guide which required a password and password. The lady behind the counter sighed when both of us kept getting an error after 3 attempts and started complaining about us to her colleagues. This was really about it ! Fortunately, another colleague was helpful and did everything possible to help us. This may not be directly related to Headout but the outrageous behavior of that one person should be reported.

View original review in Dutch

Pamela

Mar 2025Verified booking

3/5

We showed up at the colosseum only to be told we needed to walk 2 more blocks to get to the prison. We had trouble finding it and 1 worker we asked was rude and pointed us in the wrong direction. Once we got inside we were yelled at by security for being late. By the time we got back to the collosium we were herded in with everyone else. Too busy. Too crowded. Then we gave up looking at whatever else we were supposed to look at. It was a long day

Isabel

Jun 2025Verified booking

3/5

Incorrect explanations of the time

View original review in German

Gabriel

May 2025Verified booking

4/5

the quick access when you already have an advance ticket.

View original review in Spanish

Thomas

Apr 2025Verified booking

4/5

Very good. Ease of ticket collection

View original review in French

Emma

Apr 2025Verified booking

5/5

Super easy. Received tickets straight after booking. Directions very easy to follow. Would recommend.

Joachim

Apr 2025Verified booking

5/5

Amazing to be in the center of so much history. The reception staff at the ticket office were very helpful and nice.

GOMEZ

Mar 2025Verified booking

5/5

Great, highly recommended. Thank you

View original review in Spanish

THAIS

Mar 2025Verified booking

4/5

Beautiful place, lacks a bit of clarity on where to pick up vouchers for online purchases

View original review in Portuguese

Beauvais

Mar 2025Verified booking

3/5

The beauty of the place is undeniable but too many people

View original review in French

Minor

Mar 2025Verified booking

5/5

The guide was very good, the experience in every place visited was given, 💯% recommended,

View original review in Spanish

mercedes

Mar 2025Verified booking

4/5

everything but the app very difficult to use

View original review in Spanish

Jozef

Mar 2025Verified booking

5/5

Everything arranged quickly and fine

View original review in Dutch

D'Alberto

Feb 2025Verified booking

1/5

It is true that you have to read everything before buying the ticket but it is very misleading your site...... I tried to buy the ticket for the Passetto dei Papi but I ended up with a normal skip the line ticket and NOT the Passetto dei Papi!!!! The ticket can only be purchased on Coop Cultura site. Be wary of all others!!!!!!

View original review in Italian

Adam

Oct 2024Verified booking

5/5

We really enjoyed our visit. The site and structure were very interesting and the views of Rome and the Vatican were impressive. The audio guide was helpful but could be organized in a way that is more helpful to the user experience. It takes a moment to figure out what order you are supposed to listen to the audio.

Christine

Sep 2024Verified booking

5/5

It easy to purchasing tickets, easy to entry. The castle was great to walk through with signs telling you which way to go. The views at the top are amazing.

Norbert

Oct 2024Verified booking

5/5

Everything as described. The audio guide is an app - could have gone into more detail about the history here and there It was more along the lines of "Americans, quick, quick"

View original review in German

Simone

Sep 2024Verified booking

5/5

The building is amazing and the history was amazing. I loved the views. The audio was difficult to follow at times and the groups esp their leaders were extremely obstructive.

DUPRET

Sep 2024Verified booking

4/5

the richness of the well-preserved site on the negative side: you have to download the audio guide onto your mobile phone, which I couldn't do due to the size of the file. Fortunately, I was able to share the headphones with the person accompanying me, as it was very interesting. You should have an audio guide system that's independent of the mobile phone, for people like me who can't download your application.

View original review in French

Natalia

Sep 2024Verified booking

3/5

The inconvenience for us is that the guide not only did not offer us the wifi to download the application and the audio guide, she directly denied us the wifi. We asked her if she could offer it to us since in the description WIFI SERVICE IS OFFERED FOR DOWNLOADING to which the guide said No, there is none.

View original review in Spanish

Rochelle

Sep 2024Verified booking

3/5

I had trouble getting from place to place and syncing the audio to the place I was at. Plus wasn'. I don't think I got the map to work correctly and maybe that contributed to the problem. Otherwise, the commentary was interesting and informative.

Braga

Oct 2024Verified booking

3/5

The castle. Is lovely but all the construction around it, turn off the experience.

Wagih

Sep 2024Verified booking

5/5

The online booking is friendly.

Janet

Sep 2024Verified booking

5/5

Easy to find the tour operator and went straight into the castle.

Iker

Jun 2025Verified booking

5/5

The visit to the Vatican Gardens has been a unique experience, I went with my fiancée and we wanted to return once again and do it walking now because it is such a beautiful place that makes you want to spend more time observing every detail, the trip in the open bus is super good if you have an agenda to visit more things in Rome, because you can tour the gardens with ease, plus with the guide in multiple hate to choose the experience becomes more dynamic. We recommend it 100%

View original review in Spanish

linda

Jun 2025Verified booking

4/5

We had a good time. Thank you ... The wonderful works of Art ... 3 hours is not enough to admire them all ... but neither are months ....

View original review in Italian

Leonor

May 2025Verified booking

5/5

At the beginning of the street at the entrance to the Vatican Museum, signs should be put up saying : A sign: "Visits without a ticket" A sign: "Visits with a ticket" It's the best museum I've ever visited I find this museum very rich in works of art, clean and well organized. The Vatican gardens are beautiful. CONGRATULATIONS!

View original review in Portuguese

Sonnard

Apr 2025Verified booking

5/5

Magnificent experience. Visit to the sublime gardens. The museum is a sight to behold, paintings, sculptures waoooo. And the Sistine Chapel 🤩😍 What happiness. ROME IS A MAGNIFICENT CITY 🌟💖

View original review in French

Fudencia

Mar 2025Verified booking

5/5

Everything was fantastic, a little less people would have been nicer but I loved it, I don't think I got to see everything but it was incredible.

View original review in Portuguese

María

Jun 2025Verified booking

4/5

We waited in line but it was very fast. Interesting visit and we loved all the roofs, each one more beautiful than the other.

View original review in Spanish

Thomas

Jun 2025Verified booking

5/5

Everything was cool, of course the magnificent Sistine Chapel

View original review in German

Bruno

May 2025Verified booking

5/5

Visit to the gardens and direct entrance to the museum

View original review in French

Ruth

Jun 2025Verified booking

4/5

The experience was very good. We did the visit without a guide, although we used the audio guides that helped us to understand and improve the visit. What I did not like so much was the overcrowding of people there, maybe it was the dates we went, since it was Pentecost Sunday and Monday. Perhaps the next time we go we will not find so many people and we will be able to enjoy the visit much better.

View original review in Spanish

MILE

Jun 2025Verified booking

3/5

When I got my student card, it wasn't stated anywhere until what age the student card is valid.I had to pay an additional 20 euros for a regular ticket.

Rubén

Jun 2025Verified booking

5/5

Without a doubt, the Sistine Chapel and not waiting in line to get in. I wish it wasn't mandatory to go through the whole museum to get to the chapel.

View original review in Spanish

Marta

Jun 2025Verified booking

3/5

In advertising of the tour was told that it's forbided for children under 6 years old to take part on it. But when we came to entrance guide told that my son is not able to go inside. In general under 6th years old it's under 6 years 11 months and 30 days. It's totally uncorrect. That's why I should to.stau with my smaller son and wait for the end of bus tour.

Gremeaux

Jun 2025Verified booking

5/5

THE Egyptian part of the museum is impressive, perhaps even better than the Louvre. Not having to queue is really a big plus. And the visit of the garden by bus was very beautiful and interesting.

View original review in French

Anastasio

Jun 2025Verified booking

3/5

The experience itself was wonderful, since the place deserves it. We arrived a while before the established time, tried to enter, without success. When the entrance to the site was allowed, the directions were followed, but in the site they gave different and changing directions (up to 4 counters were visited), this resulted in losing the agreed visiting hours, access to bus and guide (could not see the gardens), the audio guide had to be paid again. They were not very polite and did not give correct explanations to get access on time and without incident.

View original review in Spanish

concetta

Jun 2025Verified booking

5/5

We enjoyed the infinite historical and cultural heritage that the museum contains beginning with a beautiful bus tour x the enchanting Vatican gardens and ending the visit in the enchanting Sistine Chapel. There were endless people but the reservation system used allowed us to arrive and enter. Excellent service. Arriving early as suggested is essential.

View original review in Italian

Jolanta

Jun 2025Verified booking

5/5

The trip to the Vatican gardens and museum was wonderful. First of all, because I mistook the time of reservation and we came too early, a very nice lady took us right away and we didn't have to wait. The ride through the Vatican gardens was wonderful, while the tour of the museum and the Sistine Chapel would also have been amazing if not for the crowds of people. Nevertheless, we enjoyed everything very much.

This review is translated. Show original review.

Donna

May 2025Verified booking

3/5

They would not let us enter in time to meet our 1.00 time so we missed our guide, luckily we could join the 1.30 tour. Really difficult to get inside to join the tour we were turned back to the end of the queue 3 times as they told us we were too early. So much for beating the queues

LERMA

May 2025Verified booking

5/5

Everything went smoothly, as per directions received we arrived over 30 minutes early because we feared bedlam, once inside we went to the Vatican gardens desk, at the appointed time we were escorted to the bus then museums and finally Sistine chapel. Everything was perfect

View original review in Italian

Sharon

May 2025Verified booking

3/5

We were queuing like everyone else,got to the end & was told to go somewhere else pointing with her finger. Ran around like stupid people trying to find where to go. Eventually after asking at least 5 people a lovely lady showed us where we should of been with about 1 min to spare before the guide left! Phew never ever again!!

Mary

May 2025Verified booking

5/5

An excellent and unforgettable experience was the visit to the Vatican Gardens. Beautiful. VERY COMFORTABLE VISIT IN AN OPEN BUS AND EVERYTHING VERY WELL EXPLAINED. WITH THE TICKETS FROM THE HEADOUT WEBSITE WE SKIPPED THE LONG QUEUES. THE SISTINE CHAPEL WAS ALSO BEAUTIFUL.

View original review in Portuguese

MARIA

May 2025Verified booking

3/5

Impossible, rainy day. Too many people inside. They sent me to 3 different entrances, I walked back and forth. I managed to get in, thanks to the lady at the reception who took me to the group.

View original review in Spanish

Monica

May 2025Verified booking

4/5

It was a spectacular experience, the tour of the Vatican gardens was a great addition to the museums. Highly recommended!

View original review in Spanish

Samuel

May 2025Verified booking

3/5

General lack of directions on where to go next. The guide on the bus ride said nothing. Well he talked to the bus driver the entire time.

Cyril

May 2025Verified booking

3/5

The perfect welcome from the person at the guided tour reception who was able to direct us to the next bus, as the meeting point was almost inaccessible, with a 30-minute delay to get there in view of the crowds and unclear information. Many thanks to her. Then a superb walk in the gardens with a good audio guide. For the visit to the Vatican and the Sistine Chapel, in book mode, very nice but the groups go past, not paying attention to the people taking pictures. The restaurant is rather expensive, considering the items on offer.

View original review in French

Sandras

Apr 2025Verified booking

4/5

Some of the exhibition rooms were very crowded. A very fine array of works of art from all civilizations.

View original review in French

Iker

Jun 2025Verified booking

5/5

The visit to the Vatican Gardens has been a unique experience, I went with my fiancée and we wanted to return once again and do it walking now because it is such a beautiful place that makes you want to spend more time observing every detail, the trip in the open bus is super good if you have an agenda to visit more things in Rome, because you can tour the gardens with ease, plus with the guide in multiple hate to choose the experience becomes more dynamic. We recommend it 100%

View original review in Spanish

Irma

Jun 2025Verified booking

4/5

We bought the tickets the same day and they had availability, it was super easy to arrive and check in, the super friendly guides explain everything you need to know and accompany you to the entrance door ahhh and you avoid the long lines.... In the end we were able to see the whole museum and also the Sistine Chapel everything was amazing thanks and greetings from Mexico.

View original review in Spanish

linda

Jun 2025Verified booking

4/5

We had a good time. Thank you ... The wonderful works of Art ... 3 hours is not enough to admire them all ... but neither are months ....

View original review in Italian

HARISOLOFO

Jun 2025Verified booking

5/5

The queue-cutting tickets for the Vatican Museums and the Sistine Chapel: a real added value for the visit and an invaluable time-saver for enjoying the place to the full, and the guide who welcomed us and accompanied us to the entrance was friendly and very clear - a much appreciated plus. I'd definitely recommend it!

View original review in French

Ivana

Jun 2025Verified booking

5/5

This was our first visit so we had big expectations. Our guide Silvia fulfilled them and even more. She explained every detail and answered all our questions which made this journey unforgerable. Silvia is high experienced and very pleasant guide. Our 7 Years old son enjoyed during all time if visit.

José

May 2025Verified booking

5/5

Buying through the agency was very important. It avoided a huge queue to get in! Not to mention the professionalism and cordiality we received. Visiting the Vatican Museum and the Sistine Chapel was like living a dream! It's worth it and I recommend it!

View original review in Portuguese

Leonor

May 2025Verified booking

5/5

At the beginning of the street at the entrance to the Vatican Museum, signs should be put up saying : A sign: "Visits without a ticket" A sign: "Visits with a ticket" It's the best museum I've ever visited I find this museum very rich in works of art, clean and well organized. The Vatican gardens are beautiful. CONGRATULATIONS!

View original review in Portuguese

Anne

May 2025Verified booking

4/5

It was great to get in fairly quickly and explore at our own speed. We found the group tour guides annoying as they kept stopping g in the middle of the passage ways blocking everyone else!!

Mehmet

May 2025Verified booking

5/5

Visiting Vatikan Museums was one of best my experiences. I expected more crowds . But Maybe it was about time . I visited there at 4 pm and when I was out, it was 8 pm. I had researched paintings, fresks, statues in museum. So I got happy when I saw them. Best museum in the World!

Gerrit

May 2025Verified booking

5/5

Skipping the long lines was great. Everything neatly arranged. The Sistine Chapel was unfortunately closed because of the conclave but things like that cannot be planned.

View original review in Dutch

Aleksei

Apr 2025Verified booking

4/5

The exciting sightseeing. So many beautiful works of art. If you are interested in the history of Rome, this trip tells you something new or explain you something what you knew before.

GOLISANO

Apr 2025Verified booking

5/5

Coming to Rome without visiting the Vatican Museums is just not possible!!! The spiral staircase, a true wonder! Raphael's rooms not to be missed! The Gallery of Maps is also without a doubt a must see. Excellent organization through online booking of tickets.

View original review in Italian

LALANDE

Apr 2025Verified booking

5/5

Antonio was great, with clear and precise explanations of the history of the monuments. Lots of humor, which made the visit very enjoyable!

View original review in French

Jason

Apr 2025Verified booking

5/5

It was an exceptional experience! The super friendly and efficient guide at the entrance to the Vatican! He was right at the meeting point and I called him in 2 minutes and he returned my call quickly! I recommend it! We loved the experience!

View original review in Portuguese

Gianfranco

Apr 2025Verified booking

5/5

Dario the guide who took us inside the Vatican museums was very kind as well as knowledgeable in giving information let's say the Top

View original review in Italian

MARCHE

Mar 2025Verified booking

5/5

I came in 2017 ans now 2025 but still the same surprise. Everything was so beautiful, museums, paints, monuments... I was with my mother 79 years old and I would to congragulate the Vatican organization, specially for the people with reduce mobility. We appreciate Grazie Mille !!!!

Antonella

Mar 2025Verified booking

5/5

Everything. I didn't believe in the power of culture. I didn't believe in the majesty and depth of the message. Now I am different. Aware and deeply grateful.

View original review in Italian

Fudencia

Mar 2025Verified booking

5/5

Everything was fantastic, a little less people would have been nicer but I loved it, I don't think I got to see everything but it was incredible.

View original review in Portuguese

FIGUCCIO

Mar 2025Verified booking

5/5

The works you can admire are unique in the world. The only thing that can be improved is the management of lines to enter.

View original review in Italian

Rhonda

Mar 2025Verified booking

5/5

So glad we bought the skip the line tickets! We would have been waiting in line for hours without it! With Headout we were inside and through all the right checks in a few minutes The Vatican Museums are fantastic, with many beautiful paintings and decorative ceilings. The Sistine Chapel is especially impressive. The crowds did not really hold us up while walking around inside. There's so much to see you really need about 3 hours to see it all.

Nelly

Mar 2025Verified booking

5/5

The visit to the Vatican Museum and the Sistine Chapel is a must do if you want to visit .... we loved everything wonderful, spectacular !!!!

View original review in Spanish

CHEN

Mar 2025Verified booking

5/5

Not on time. I thought this was from official web but turns out there's a "host" so they charged extra fee. The vatican itself 10/10 I would recommend to hire a tour guide to explain better about the history behind it

Cécile

Mar 2025Verified booking

4/5

Pleasant visit with a very correct queue and on time thanks to the queue-cutting ticket, the place is magnificent and the visit pleasant despite the crowd, in 1h30 max the circuit is done and the audioguide is very useful.

View original review in French

Carla

Jun 2025Verified booking

5/5

Everything was incredible! I loved every minute there.

View original review in Portuguese

María

Jun 2025Verified booking

4/5

We waited in line but it was very fast. Interesting visit and we loved all the roofs, each one more beautiful than the other.

View original review in Spanish