You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
The beauty of the premises Cleanliness and the idea of an aperitif
The environment is very relaxing and clean. The facilities within the area are pleasant.
Inclusions
Full-day entry ticket for QC Terme Roma (optional)
Bathrobe, towel and pair of slippers on rent
Evening aperitif
Escape 5-hour entry ticket for QC Terme Roma (optional)
Evening entry ticket for QC Terme Roma (optional)
Exclusions
Tickets are easy to buy online, for a reasonable price, and can be changed to another time if you should run late, without any problem. The platform from which the train would depart was easy to find and there was staff available at the station to help with any questions. The service runs regularly and at convenient times, so ideal for when you come to Rome or have to catch your flight back. It is a fast and comfortable journey. From Roma Termini you can easily catch a bus, metro or taxi for your onward journey when visiting Rome. I can highly recommend using the Leonardo Express!
The easiest and fastest way to travel to Rome from the airport, it is very close and leaves you in the center, there are many buses to then reach your destination, the truth is that I was surprised by the transportation issue, very easy, cheap and accessible.
The train ride was fine. The track was confusing because apparently there were other tracks further down from the same track the Leonardo Exp traveled on making it confusing to know where to go
The track number was only displayed at the last moment, two minutes before the train was due to arrive, so this was a source of stress for us, not knowing if we were in the right place and with few agents available on site or unrecognizable among the crowd. Magnificent train, very comfortable, fast and although we left 10 minutes late, we arrived on time.
Better than standing in line at the train station ticket kiosk. Only thing that would make it better is to provide instant tickets, we had to wait 20 mins to confirm the tickets.
We were staying not far from the Termini Roma, so it was a quick, cheaper, As I had not been to Rome for many, many years it was definitely the easiest way to navigate the distance from the airport to the city. safer way to get to and from the airport. Lots of room for luggage.
Suddenly the "from" and "to" location had been switched, so the tickets I ordered were no longer applicable to me and I had to buy new tickets.
We tried to change the time on the ticket the day before, the app told us we could do that. We did not receive any reply until after we had taken the trip, and were told then via email that the partner issuing tickets did not allow changes. This is really strange, as even on the train itself the loudspeaker was telling us how good the app was and that it allowed us to change ticket times so easily. We did not find this the case, the app simply said our change was pending and never updated. So luckily we turned up for the original time. The email we got after the trip was also strange - here it is: "Vyom Goyal (Headout) May 3, 2025, 12:51 GMT+5:30 Hi Andrew, Thank you for reaching out. Modification policies for each experience are set by the local partner, and in this case, the partner does not allow modifications OR does not allow modifications less than before the activity. In our experience, they do not allow any exceptions to this policy. Therefore, we are unable to modify these tickets for you against the booking ID 24684301. To make it up to you, I am adding credits worth (mention the amount as per DSS) to your Headout wallet which will be valid for a year. These credits will be available instantly on Headout for future bookings. If there is anything else you need, just hit reply to this email and I’ll see to it. Best, Name" This is not very helpful as we have now left the country. It's not a very nice email as it is obviously a form letter and has not filled in any of the blanks. There is also no credit on the account, not that it matters at this point. The train itself was very comfortable and on time. Thanks, Andrew.
Very easy to use - direct delivery to the airport- signage in airport easy to direct us to our check in and subsequently our departure.
Easy to purchase tickets online; affordable and convenient way to transfer from Leonardo Da Vinci airport to Termini Station in Rome.
I booked the wrong way (FCO => Termini instead off Termini => FCO). Tickets are none refundable nor is it possible to change direction although the price is the same... So had to book a 2nd set of ticker. ☹️ When u on the webpage press "Termini to FCO" then u also expect that that is the routing and not the other way.... Webpage need an update and be more user friendly..
I had bought tickets online to get from Rome to the airport .We had problems getting through the gates at the station with our tickets . Eventually we were allowed through a free entrance. Once on the train our tickets were checked and it turned out that I had bought the tickets the "other way around", I had tickets from the airport to Rome. Conductor said that I actually had to pay a fine of €50 per person plus two new tickets (total €130) but gave us a fine of €5 per person (€10) which was very kind. The outward journey had gone well by the way . Excellent service so !!!!
Efficiency. On time. Booked a time but needed to change as we made earlier train time.. not particularly phone savy .. so I made a bit of a boo. Boo
The train arrived on time and there was enough space for suitcases. There was a quiet atmosphere on the train. The journey takes about half an hour.
Easy from airport to downtown Rome Had estimated the time generously because of getting off and getting suitcases, in the end we were faster. You can easily adjust the time and take an earlier train. On the way back to the airport we will use this again!
Timely, comfortable, value per money
Efficient. Much cheaper than what booking.com charged us on arrival.
I liked that. I didn't have to lineup at the ticket office however it did take about 10 minutes to confirm an issue.
Nice smooth ride and on time. Grazie.
It was quick and easy! The staff was very hrlpful!
Easy process. Good price and convenient.
Easy, fast bookiing of train tickets and paperless to boot.
On time often but slow
Easy to book, driver waited for us when plane delayed. Spoke excellent English , drove safely and was very informative.
Punctuality Easy to get to Train cleanliness
Inclusions QC Terme Roma
Full-day entry ticket for QC Terme Roma (optional)
Towel
Bathrobe
Slippers
Evening aperitif
Escape 5-hour entry ticket for QC Terme Roma (optional)
Evening entry ticket for QC Terme Roma (optional)
One-Way Train Transfers to/from Fiumicino Airport by Leonardo Express
One-way tickets between Rome Termini Station and Fiumicino Airport
Ample luggage space
QC Terme Roma
One-Way Train Transfers to/from Fiumicino Airport by Leonardo Express